Monday, October 29, 2012

3 Myths About Winning People Over

If you are frustrated that people are not taking action on your message when presenting to groups... here might be why. Whether you love or hate speaking to groups, make sure you understand what it really takes to inspire people to buy from you, hire you, or agree to go along with your idea.

Myth #1 -They have poor listening skills 

While that may be true in some cases, more often it's because you haven't answered people's favorite question, "What's in it for me?" Make sure you clearly state at the beginning how your listener will benefit. Too often people talk about features or details without translating those into specific benefits for the listeners. Take the time to walk in their shoes. Make a very long list of all the possible benefits people can gain from listening to your presentation. Then put those into a pithy opening statement. For example, if you wanted people to stop being late to meetings don't launch right into effective time management techniques, but start with what benefits people will get from being more punctual. More on this in Myth #2.

Myth #2 - They are resistant to change 

That's only true for people if they view the costs to changing as higher than the benefits. Your presentation needs to help them see the costs to NOT changing has higher, and the benefits to NOT changing as much lower. For example, latecomers usually see the costs to changing their relationship with time as too costly and the benefits as too low. Your presentation would need to help them see all the ways their lateness is a cost to them and to others, and also to see how punctuality would benefit them and others.

Myth #3 - There is only one right way to do address a group 

Some people believe there is one way to give a presentation and if they just went to enough Toastmasters meetings, or read enough books, they would finally "get it". There is actually one way that's related to connecting to your "best self", or your intuitive wisdom when addressing a group. Unfortunately, that personal magic is not available to you when you reach for a set of techniques. It's more a matter of surrendering to what Malcolm Gladwell calls "Thinking without thinking" in his book, Blink. It's a kind of rapid cognition or the kind of thinking that happens in a blink of an eye. It's like a genius part of your nature that can know exactly what to say, how to say it and when to say it to reach your intended outcome. And that may look different on each person.

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